Solace’s AIOps Accelerator gives middleware teams AI-powered control over their entire Solace estate—query broker state in plain English, resolve issues faster, enrich support tickets automatically, and generate health and capacity reports on demand.

Built on Solace Agent Mesh, the solution connects specialized AI agents directly to your brokers, logs, metrics, and ticketing systems. Every response is grounded in your institutional knowledge and Solace documentation. A dedicated forward-deployed engineer, assigned as part of your subscription, continuously tunes the agents to improve accuracy and reduce costs over time.

Demo

Key Activities

• Design: Define the AIOps architecture based on your Solace estate, monitoring stack, ticketing systems, and operational goals.
• Deploy & Configure: Install Solace Agent Mesh and connect agents to brokers, logs, metrics, and ticketing systems.
• Build the Knowledge Base: Ingest your organization’s documents and Solace documentation into a RAG-powered knowledge base for accurate, citation-backed responses.
• Enable Conversational Access: Configure natural language querying for queue counts, VPN status, spool utilization, and connection health.
• Integrate Issue Resolution: Deploy the Issue Analyzer agent for automated root-cause analysis across broker configuration, metrics, logs, and documentation.
• Connect Ticketing: Integrate with Jira and/or ServiceNow to automatically enrich tickets with diagnostic insights at creation.
• Configure Reports: Customize health check and capacity trend analysis templates for your environment and policies.
• Knowledge Transfer: Train your middleware team on AIOps capabilities and workflows for self-sufficient day-to-day use.
• Forward-Deployed Engineer (Ongoing): A dedicated Solace expert refines prompts, monitors response quality, optimizes token costs, and validates accuracy across model changes.

Outcomes

• Ability to query broker state, VPN configuration, and queue health in natural language—no management console required
• Automatic enrichment of support tickets with AI diagnostic context
• On-demand generation of health check and capacity trend analysis reports
• Simultaneous AI-assisted root cause analysis across metrics, logs, configuration, and documentation
• Centralization of institutional knowledge in a searchable knowledge base
• Continuous improvement of AI accuracy and cost-efficiency via dedicated prompt engineering

Benefits

• Conversational Operations you can Trust– Ask questions about your Solace estate in plain English and get instant, cited answers—no console switching required, and agents use RAG to ensure every response is grounded in the current state of your actual environment and Solace documentation, not general inference.
• Faster Issue Resolution – AI correlates broker config, metrics, logs, and documentation simultaneously to reduce diagnostic time and MTTR, and enriches Jira and ServiceNow tickets with diagnostic context the moment they are created, giving engineers assigned to each issue a head start.
• Richer Reporting –An Evaluation Engine continuously scores response quality across six dimensions, enabling ongoing measurement and improvement, and you can easily generate Health Check and Capacity Trend Analysis reports at any time, instead of relying on periodic service engagements.
• Continuous improvement of agents over time, as a dedicated forward-deployed engineer tunes prompts, manages costs, and validates accuracy across model changes.

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This service is designed to guide your teams through the process of building, testing, and deploying specific applications or use cases, leveraging Solace’s expertise. Our Professional Services team works alongside your developers to transfer knowledge, train on Solace APIs, and apply industry best practices to your application architecture.

Whether you’re adopting event-driven architecture (EDA) or integrating messaging into your application design, we’ll help your teams learn new concepts, master Solace tools, and build production-ready applications. By the end of this engagement, your team will be equipped with the skills and confidence to tackle future projects independently.

Key Activities

• Use Case Review: Analyze your application use cases to align with Solace capabilities.
• Technology Mapping: Match use cases to the appropriate Solace technologies and tools.
• Architecture & Design: Deliver a comprehensive architecture and design document.
• Best Practices: Identify and apply coding standards and best practices.
• Testing & Deployment: Provide actionable recommendations for testing and deployment strategies.

Benefits

• Expert Guidance: Gain access to Solace’s industry expertise across multiple domains.
• Efficient Development: Streamline development and deployment with tailored advice on APIs, design patterns, and testing methodologies.
• Team Empowerment: Equip your application teams with the skills and knowledge needed to succeed on future projects.

Outcomes

• Applications brought to production faster and with confidence.
• Architecture and design optimized for Solace technology.
• Teams gain practical skills and deep knowledge of Solace APIs and best practices.

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Solace’s Custom Monitoring Accelerator provides a framework that prioritizes insight into application behavior and business events driven by broker usage, along with detailed visibility into the health and performance of your event brokers and event mesh.

By unifying existing monitoring tools and addressing any gaps, the Accelerator helps address sophisticated needs like meeting data residency requirements and eliminates the needs to maintain custom scripts.

Key Activities

• Accelerator Kit Deployment: Install and configure core monitoring components
• Environment-Specific Customization: Adapt tools and alerts to fit your infrastructure
• Architecture & Stack Selection: Define a monitoring framework and choose the right tools
• Business-Impact Metric Definition: Identify and configure key performance indicators
• Anomaly Detection & Alerting: Implement real-time anomaly tracking and threshold-based alerts
• Knowledge Transfer & Best Practices: Ensure your team can maintain and expand SCM over time

Benefits

• Actionable Operational Insights: Gain a clear, curated view of the most relevant performance and health metrics, reducing noise and enabling faster, data-driven decision-making that improves operational efficiency.
• Empowered Application Teams: Equip your teams with intelligent monitoring tools that surface critical events and anomalies, enabling them to proactively detect, diagnose, and resolve performance issues before they impact your business.
• Effortless Integration & Scalability: Seamlessly extend your existing monitoring framework without disrupting workflows or requiring major reconfiguration, ensuring a smooth transition and future-proof scalability.
• Deeper Application & Infrastructure Visibility: Move beyond standard broker monitoring to gain a holistic view of how applications interact with Solace, helping you optimize performance, prevent bottlenecks, and drive continuous improvement.

Outcomes

• Proactive Incident Resolution & Business Continuity: Gain real-time visibility into critical business-impacting events within your applications, enabling faster, data-driven decision-making. Minimize downtime and prevent issues before they escalate, ensuring seamless operations and improved customer experience.
• Custom-Fit Monitoring for Your Unique Needs: Move beyond generic monitoring solutions with a tailored approach that aligns with your infrastructure, business workflows, and operational goals. Achieve deeper insights that drive efficiency and enhance system reliability.
• Compliance & Data Control: Maintain full control over your sensitive data and meet regulatory requirements with an on-premises monitoring solution designed to support strict data residency mandates.
• Optimized Performance & Security: Leverage Solace’s deep expertise to fine-tune your monitoring system for maximum performance and security, ensuring it meets best practices while protecting critical assets from vulnerabilities

The post Custom Monitoring Accelerator appeared first on Solace.

Event-driven architectures distribute microservices and data asynchronously, making them difficult to troubleshoot, debug, monitor, or analyze for errors and compliance. Solace Distributed Tracing addresses these challenges by providing end-to-end observability for your event brokers and event mesh using the OpenTelemetry standard.

Solace Professional Services ensures a seamless implementation of distributed tracing, working closely with your teams to integrate the required components, establish best practices, and optimize system performance. You will receive a distributed trace blueprint tailored to your organization and support for implementing one reference use case for end-to-end observability.

Key Activities

Installation Planning

• Collaborate with your middleware and infrastructure teams to ensure your Solace platform meets requirements.
• Develop and share a customized rollout plan with all stakeholders.

Implementation Execution

• Assist with the setup, configuration, and testing of Distributed Tracing, OpenTelemetry Collector, application libraries, and observability tools.
• Ensure trace telemetry is forwarded to your preferred observability platform.

Distributed Tracing Best Practices

• Define a tailored blueprint for organizational observability needs, including high-availability design and application onboarding standards.

Performance Tuning

• Evaluate the performance impact of trace observability, optimize infrastructure needs, and fine-tune event trace publishing to mitigate bottlenecks and costs.

Observability Tool Integration

• Assist in selecting and integrating tools like Elastic, Datadog, Splunk, or Jaeger to maximize distributed tracing insights.

Benefits

• Expert Guidance: Solace professionals bring deep technical knowledge to ensure deployment success.
• Blueprint for Success: A Distributed Trace Blueprint provides a scalable framework for future growth.
• Accelerated Implementation: Fast-track your distributed tracing adoption with best practices.
• Performance Optimization: Minimized latency and resource overhead for efficient observability.
• Seamless Integration: Compatibility with industry-standard tools like Elastic, Splunk, Datadog, and Jaeger.

Outcomes

• Complete observability across your event-driven architecture for easier troubleshooting and monitoring.
• A Distributed Trace Blueprint to scale observability across your organization.
• Optimized infrastructure performance to handle trace telemetry efficiently.
• Seamless integration with your preferred observability tools.

The post Distributed Tracing Jumpstart appeared first on Solace.

The File Mesh Manager Accelerator enables the centralized administration of Solace file connectors. Whether you’re monitoring deployments across environments, managing upgrades, or lifecycle operations, File Mesh Manager provides full control in a clean and customizable interface.

The accelerator includes a deployment-ready accelerator kit and expert implementation Services. Solace’s professional services team works with you to design the ideal File Mesh Manager architecture based on your operational goals. The kit enables lifecycle automation, upgrade management and connector deployment management. With production rollout support and guidance, you can be confident in your ability to scale operations while maintaining efficiency and governance.

See more at: File Mesh Manager | Solace Integration Hub | Solace

Key Activities

• Design: Define a scalable, event-driven, File Mesh manager ligned to your business and operational needs.
• Implement: Deploy and configure the Accelerator Kit to enable lifecycle management, upgrades and deployments of File Connectors.  
• Deploy: Roll out the File Mesh Manager and fine tune for production-readiness, including categorization and upgrade workflows. 
• Build Dashboard: Enable monitoring and management by creating a real-time dashboard that gives usersvisibility into deployment status, performance and lifecycle metrics.
• Knowledge Transfer: Ensure smooth integration with existing infrastructure, and provide hands-on enablement for operational teams. 

Service outcome

• Centralized lifecycle and upgrade management of File Connectors across environments
• Single dashboard view for deployment, health, and performance metrics
• Standardized workflows reduce operational complexity and human error
• Visibility and control over connector versions, locations, and usage
• Accelerated production readiness with reduced manual effort

Service benefits

• Lifecycle Management – Centralized control for provisioning, configuring, starting, stopping and retiring connectors; standardized workflows reduce human error and manual operations 
• Deployment Management – Policy-based deployments ensure consistency across environments; automated rollout reduces time-to-production and simplifies scaling
• Upgrade Management – Supports version tracking and safe rollback options 
• Deployment Visualization – Real-time view connectors and their status. Gain insights into health status, performance metrics, and alert at a glance improves capacity planning and decrease troubleshooting.  

The post File Mesh Manager Accelerator appeared first on Solace.

Managed Cache Accelerator is a fully managed way to deploy and operate SolCache in your environment—whether on-premises, in containers, or alongside your Solace Cloud deployment. Designed for customers who want to benefit from low-latency caching without the operational burden, this accelerator combines tailored architecture and expert deployment to set you up for ongoing support.

Solace consultants work closely with your team to design a distributed caching solution aligned with your infrastructure and application needs. Once deployed, Solace takes over day-to-day operations—monitoring, scaling, and supporting the solution—so your teams can focus on building great products instead of managing cache infrastructure.

Key Features:

• Tailored Design & Deployment: Custom cache architecture designed and implemented to meet your specific performance, scalability, and reliability goals.
• Flexible Deployment Options: Compatible with Kubernetes, containers, bare metal, and co-location with Solace Cloud.
• Fully Managed Operations: Solace handles deployment, scaling, monitoring, and day-to-day operation of SolCache.

This accelerator is ideal for customers looking to simplify SolCache adoption, reduce risk, and accelerate time-to-value—without compromising performance or flexibility.

Key Activities

Solace experts work with you to:

• Architecture & Design: Define and design a scalable and high-performance caching architecture to meet your business and operational goals.
• Deployment Option Selection: Recommend and align on best-fit deployment environments (e.g., Kubernetes, containers, bare metal)
• Accelerator Deployment: Implement and performance tuning of the monitoring and management tools that are put in place.
• Management & Monitoring: Deliver integrated observability and control tools for real-time visibility, lifecycle control, and performance optimization (with optional integration to your stack)
• Operation & Support: Provide proactive, ongoing cache operations and application-level support.

Service outcome

• Access to fully managed SolCache in Solace Cloud environments
• Offload all SolCache operations to Solace experts
• Optimize cache performance tailored to your application workloads
• Reduce downtime and risk through proactive support and monitoring
• Deploy and scale your cache across on-premises, container, and cloud environments

Service benefits

• Faster time-to-value by avoiding in-house development and configuration
• Ensure alignment with usage and budget with flexible subscription model
• Reduced operational overhead with Solace experts managing everything end-to-end
• Enhance existing observability tools through integration with Solace Cloud

The post Managed Cache Accelerator appeared first on Solace.

Transitioning from legacy messaging brokers like IBM MQ Series or Tibco EMS to Solace Platform requires careful planning and execution. An immediate switch isn’t feasible, making a detailed migration strategy critical to success.

The Migrating Legacy Messaging to Solace Package from Solace Professional Services leverages years of experience and deep industry knowledge to ensure your migration meets business objectives while minimizing risk.

Working closely with your IT operations, middleware, and application teams, Solace will develop a migration plan tailored to your timeline, pace, and priorities—whether migrating application by application, consumers before publishers, or in another sequence that works best for you.

This service sets the stage for a smooth transition and offers follow-up options for full or partial execution support.

Key Activities

1. Assessment

• Define migration goals aligned with business needs.
• Inventory and classify messaging infrastructure, applications, and performance requirements.
• Develop a migration strategy and roadmap tailored to your organization.
• Provide a migration project plan template for efficient execution.

2. Pilot Migration

• Execute a pilot migration to validate the strategy and ensure readiness for full-scale implementation.

Benefits

• Proven Expertise: Years of experience migrating customers from legacy brokers like IBM MQ and Tibco EMS.
• Industry-Specific Insights: Tailored solutions informed by extensive experience across multiple verticals and use cases.
• Custom-Tailored Approach: Migration strategy designed to fit your unique goals, timelines, and operational needs.
• Scalable Process: Tools and templates to guide your migration efficiently, reducing risk and accelerating time to value.

Outcomes

• A clear and actionable migration strategy and roadmap.
• A validated pilot migration to ensure readiness and identify potential challenges.
• Confidence in transitioning to Solace with minimal business disruption

The post Migrating Legacy Messaging to Solace Platform appeared first on Solace.

Effective monitoring is critical for ensuring the health and performance of your Solace environment. It helps you detect issues before they escalate, recover quickly from problems, and optimize resource utilization.

Solace Professional Services collaborates with your production teams to design, configure, and document a robust monitoring process tailored to your unique operational needs. Whether you’re leveraging Solace solutions like Solace Monitor and Solace Insights or integrating with third-party tools such as Prometheus or DataDog, this service delivers optimal results.

With deep expertise in monitoring Solace event brokers, Solace knows exactly what to monitor, how to establish thresholds and alerts, and how to handle out-of-bounds metrics. The service culminates in comprehensive design documentation, empowering your teams to manage the monitoring solution long after the engagement is complete.

Key Activities

• Environment and Use Case Review: Analyze your Solace environment and application use cases.
• Current Monitoring Assessment: Inspect your existing monitoring setup for gaps and opportunities.
• Monitoring Design: Document recommended monitoring strategies, thresholds, and alerts.
• Configuration and Setup: Configure Solace monitoring solutions and assist in integrating third-party tools like Prometheus or DataDog.
• Documentation: Provide detailed procedures and operational tasks for ongoing management.

Benefits

• Expert Guidance: Leverage Solace’s extensive experience monitoring Solace products in production environments across industries.
• Proactive Performance Management: Detect and address out-of-tolerance metrics before they impact your operations.
• Seamless Integration: Optimize monitoring with third-party tools or native Solace solutions.
• Sustainable Operations: Gain the tools and processes needed to manage monitoring independently after the engagement.

Outcomes

• A tailored and effective monitoring strategy for your Solace environment.
• Proactive detection of issues with clear alerts and response procedures.
• Seamless integration with existing third-party monitoring tools.
• Long-term operational confidence through detailed documentation and training.

The post Monitoring Solace Platform appeared first on Solace.

The Notification Platform Accelerator provides a modular, event-driven framework that transforms business events into governed, multi-channel notifications. Applications publish standardized “notification events” to Solace Event Mesh. The platform’s routing, templating, and policy services compose the final messages, determine the optimal aggregator/provider based on customer defined logic (cost, performance, region), and deliver notifications to the target channel(s).

Delivery results are captured in near real‑time and exposed through a unified MIS dashboard, providing throughput trends, drill‑downs, and a searchable audit trail.

Included in the accelerator are:

• A deployment‑ready Accelerator Kit (docker images) for event ingestion, template management with dynamic variables, message composition, channel adapters (, bulk upload, priority/language handling, spam/compliance filters, aggregator management with prioritization/failover, delivery‑report processing, and an API‑first admin/producer interface.
• Professional Services to design the architecture, integrate identity/SSO, configure Solace topics/queues and access controls, onboard providers, implement compliance controls, tune performance, and harden for production.
• Production rollout support, enablement, and guided handover.

The outcome is a governed, high‑throughput notification platform – configurable, extensible and built to scale from thousands to millions of messages per second while maintaining end‑to‑end observability and compliance.

Key Activities

• Notification Platform Design: Define a scalable, event‑driven architecture aligned to business SLAs, compliance, and operational needs (topics/queues, routing keys, QoS, HA/DR, security).
• Accelerator Kit Implementation: Deploy and configure the Accelerator Kit (microservices, channel adapters, template and policy engines, MIS dashboards, APIs) to enable standardized, multi‑channel delivery.
• Accelerator Deployment: Integrate with providers/aggregators (priority, language, throttling); tune for performance and production readiness.
• Management & Monitoring Enablement: Deliver a real-time operational dashboard (MIS) with delivery statistics, aggregator health, message lifecycle tracing, alerts, and exportable reports.

(CSV/PDF, scheduled).

• Go‑Live Support & Knowledge Transfer: Support production cutover; integrate with existing SDLC/observability tooling; provide runbooks, enablement/training, and operational handover.

Benefits

• Increased operational efficiency via centralized workflows and reduced manual coordination.
• Lower TCO through reusable templates, policy automation, and provider optimization.
• Improved visibility, accountability and compliance through MIS dashboards and audit/reporting.

Outcomes

• Centralized orchestration of SMS, Email, WhatsApp, Push, Flash and other channels with governed templates, policies, and SLAs.
• A single dashboard for real-time delivery status, failures, per-aggregator KPIs, and latency /throughput Metrics.
• Standardized workflows for OTP, transactional, t=promotional use cases.
• Full audit history of templates, routing policies, and changes.
• Faster onboarding of new channels/aggregators through API‑first design and modular adapters.

The post Notification Platform Accelerator appeared first on Solace.

Queue Admin Accelerator includes a browser-based tool that makes it easy to browse, manage, and administer Solace message queues. The tool is a downloadable, executable tool that works on all modern browsers (i.e. Chrome, Firefox, Edge, Safari). No database or backend needed—designed to run securely and efficiently in your browser.

Whether you are inspecting message payloads or reviewing headers, the interface provides a smooth, intuitive experience without the need for complex setup or external software required. Just open your browser and get started.

It allows you to quickly delete outdated, unwanted or ‘poison’ messages to keep your message queues clean and production ready. You can also easily copy message content-ideal for testing, debugging, or migrating data across environments. With full visibility and control over message lifecycle management, the tool empowers middleware and development teams to work more efficiently and with greater confidence.

Designed and optimized specifically for the Solace platform, the Queue Admin Accelerator is fully open source, making it easy to extend or integrate into your workflow.  

Key Activities

• Get Started Instantly: Download the open-source tool from SolaceLabs and start using it immediately – no software installation required.
• Inspected and Manage Message: View, filter, delete, and copy messages and headers to streamline operations, testing, and debugging.
• Access Solace Professional Services for production-readiness including security patches, accelerated bug fixes, and new feature enhancements tailored to your specific needs.

Service outcome

• Browse, filter, delete, copy messages header and content
• Gain complete visibility into message headers and payloads
• Clean up queues by deleting unwanted or poison messages
• Copy message content easily for test or migration purposes
• Operate confidently with optional enterprise-grade support

Service benefits

• Standardize queue management across teams

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